Privacy Policy

Last Updated: June 7, 2026 · Effective Date: June 7, 2026 · Applicable Products: MulanXu® MuLanXu Full Platform

🔮 Statement on AI Output and Metaphysical Services (Important)

To avoid any misunderstanding or legal risk, the Platform hereby expressly declares:

Notes on the Built-in Features of the 12 Domestic AI Large Models

The Platform is a "unified access gateway and scenario-based application integration tool for 12 domestic AI large models" and does not train or develop foundation models itself. When using the Platform, you may encounter the following situations, which are hereby explained:

1. Built-in disclaimers of AI large models:Some domestic AI large models already include disclaimers such as "for reference and self-awareness" in their system prompts. The Platform respects and conveys such prompts in full, without deleting, altering, or overriding them.
2. AI large models without explicit prompts:Some AI large models may not have sufficiently prominent "auxiliary reference" prompts at the system level. The Platform proactively appends similar notices through application-layer prompt engineering to ensure that all users are clearly aware that AI output is for auxiliary reference only.
3. Use of the Platform constitutes consent:By using the Platform's integrated workflow, you expressly acknowledge and agree that the "auxiliary reference" prompts carried by the AI large models themselves also apply to any AI output you obtain through the Platform. All AI output is solely for your auxiliary reference and self-awareness and does not constitute professional advice, commitments, or guarantees.
4. Non-reliance principle:The Platform strongly recommends that users exercise rational judgment regarding any AI output, which should not be used as the basis for major life decisions such as marriage, investment, medical care, or legal matters.

I. What Information We Collect

1.1 Information You Provide Proactively

1.2 Information We Automatically Collect When You Use the Services

• Device information: device model, operating system, unique device identifier;
• Log information: IP address, access time, pages visited, click records;
• Location information: collected only with your explicit authorization, used to recommend users in the same city;
• Cookies and similar technologies: used for session maintenance and experience optimization.

II. How We Use Your Information

• Providing core services:AI matching recommendations, personality analysis, emotional companionship conversations;
• Real-name verification:Verifying user identity as required by the Cybersecurity Law and the Personal Information Protection Law;
• Security and risk control:Identifying fraud and fake accounts, protecting account security;
• Customer support:Handling your inquiries, complaints, and disputes;
• Service improvement:Analyzing usage data to optimize product experience (using only aggregated statistics that do not involve personal identity);
• Legal and regulatory requirements:Cooperating with regulatory authorities in lawful inquiries and investigations.

III. AI Models and Data Processing

3.1 List of Domestic AI Large Models Used

The Platform uses the following 12 domestic self-developed AI large models working in collaboration (all serving mainland China):

1. Baidu ERNIE Bot (ERNIE)
2. Alibaba Tongyi Qianwen (Qwen)
3. ByteDance Doubao (Doubao)
4. Tencent Hunyuan (Hunyuan)
5. Zhipu GLM-4 (ChatGLM)
6. Moonshot Kimi (Moonshot)
7. Baichuan 4 (Baichuan)
8. DeepSeek
9. SenseTime SenseNova (SenseChat)
10. 01.AI Yi
11. iFlytek Spark (Spark)
12. Huawei Pangu (Pangu)

3.2 Data Processing Methods

• Your input data (such as personality test answers and conversations with AI assistants) is transmitted encrypted to the API interfaces of the above domestic AI large models for processing;
• All AI models are versions serving mainland China, and data processing is completed entirely within China;
• We commit: we do not use any overseas AI large models (such as OpenAI, Anthropic, Google, etc.), and there is no cross-border data transmission;
• API call records are retained for 6 months, used only for compliance audits and troubleshooting;
• We have signed data processing agreements with each AI model vendor, requiring them to process data in accordance with China's Personal Information Protection Law and Data Security Law.

IV. Your Rights and How to Exercise Them

In accordance with the Personal Information Protection Law, you enjoy the following rights:

4.1 Right to Know and Decide

You have the right to know how we process your personal information (see this Policy for details).

4.2 Right to Access and Copy

You may access and copy your personal information in the APP under "Me - Settings - Personal Profile."

4.3 Right to Correct and Supplement

You may modify and supplement your personal information at any time.

4.4 Right to Delete

You may delete all of your personal information via "Settings - Cancel Account." After cancellation, your personal information will be deleted or anonymized, unless retention is required by law.

4.5 Right to Withdraw Consent

You may withdraw your consent to the processing of sensitive personal information (relationship information, emotional conversations) at any time. After withdrawal, certain features (such as AI matching) will become unavailable.

4.6 Right to Complain and Report

If you believe our processing activities violate laws or regulations, you may complain through the following channels:

• Company complaint email: pr@mulanxu.com
• Cyberspace administration reporting: www.12377.cn
• Market regulation authority: 12315

V. Protection of Minors

The Platform is intended solely for adults aged 18 and above. We do not proactively collect information from minors. If a minor is found to have registered, we will immediately ban the account and delete their information. If you are the guardian of a minor and discover that your child is using the Platform without consent, please contact customer service immediately.

VI. Data Security

• Transmission encryption:HTTPS/TLS 1.3 across the entire site;
• Storage encryption:Sensitive personal information stored with AES-256 encryption;
• Access control:Principle of least privilege; employee access requires approval + audit;
• Security audits:Quarterly third-party security penetration testing;
• Emergency response:7×24 security operations center, emergency response ≤ 1 hour.

VII. Changes to This Policy

This Policy may be modified in accordance with changes in laws and regulations or business adjustments. Material changes will be notified to you through prominent means such as in-site messages and APP pop-ups. Continued use constitutes acceptance of the modified Policy.

VIII. Contact Us

• Personal Information Protection Officer:dpo@mulanxu.com
• Customer Service Email:info@mulanxu.com
• Mailing Address:MulanXu Headquarters, Building A6, Yunhe Vanke Center, Gongshu District, Hangzhou, Zhejiang Province